Our People - The Greatest Asset
PCN considers our greatest competitive strength to be in
the skills,
imagination, resourcefulness and commitment of our
employees. Recognizing that PCN future is underpinned by a
quality relationship with all employees. These encourage
teamwork, multitasking and flexibility, open communication
and the acceptance of responsibility toward achievement of
agreed goals.
At PCN, our customer services approach measures and
reports on the customer satisfaction levels. Every effort
is made to preserve, protect and maintain undisturbed
sites in the course of our project activities. To achieve
this, a high level of communication and consultation with
local indigenous Communities is maintained so that the
needs of both groups are recognized and receive the
correct level of commitment and authority.
Customer Services is also measured as part of the Key
Performance Indicators(KPIs). This strategy ensures
employees focus on KPIs to continually improve performance
and service levels.